Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday).
Orders are not shipped or delivered on weekends or public holidays.

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Shipping Destination

We currently ship to the United Kingdom only.

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Order Cut-Off Time

Orders placed before 12:00 AM (GMT) will begin processing the same business day.
Orders placed after this time will be processed on the next business day.

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Handling Time

Handling time is 1–3 business days (Monday–Friday).

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Transit Time

Once shipped, delivery takes approximately 7–14 business days (Monday–Friday).

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Estimated Delivery Time

The total estimated delivery time is 8–17 business days (handling + transit).

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Shipping Method

All orders are shipped via free standard shipping at no additional cost.

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Customs, Duties & Taxes

We are not responsible for any customs fees or taxes applied to your order.

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Military Addresses

We currently do not ship to APO/FPO military addresses.

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Order Cancellation

Cancellations are handled on a case-by-case basis.
Please contact us as soon as possible at support@pmarket.co.uk

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Damaged Items

If your item arrives damaged, we will provide a prepaid return label.

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Lost Packages

If your package is lost in transit, please contact us at:
support@pmarket.co.uk